Great quality hammocks and excellent customer service!! I’m an outdoor guide and use the Double Deluxe hammocks weekly with groups of 10 to 16 people. These hammocks are spacious, comfortable, easy to hang and made to last. Absolutely love the included extra wide straps that help to better protect the trees! I recently ordered 14 Double Deluxe Hammocks w/Straps and when they arrived there were only 13 hammocks in the box. I called Grand Trunk’s customer service and spoke with Mike. He was friendly, had a positive attitude, apologized for the mistake, took care of correcting the order and personally went to the shipping department to make sure the hammock was shipped out asap. Within moments I received an email showing the hammock was being shipped and I received it within a few days. In a world where dealing with customer service can often be a frustrating experience, Grand Trunk excels by going above and beyond to take care of it’s customers.
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