Refund policy

Return Policy

Grand Trunk stands behind the quality of everything we sell and hope you’re happy with your gear. Merchandise must be purchased at www.grandtrunk.com to qualify for returns.  All returns are accepted within 30 days of purchase, all merchandise must be unworn and in the same condition it was received.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then please contact us at info@grandtrunk.com

Exchanges (if applicable)
If you are unhappy with your product or the color of your product, and you would exchange it, send us an email at info@grandtrunk.com and send your item to: Returns Department, Grand Trunk, 8136 Monticello Ave, Skokie, IL 60076

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.